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Useful information about your stay from A to Z

What you need to know about the Kuntino Suites

Arrival & departure
Your Kuntino Suite will be available from 3:00 p.m. on the day of arrival.
On the day of departure, we would like to ask you to vacate the apartment by 10:00 a.m.

 

Cancellation
„The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal“ (Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code))

You can cancel your Kuntino Suites booking free of charge up to 30 days before the start of your holiday. If you cancel your stay 30 to 14 days before your arrival, we will retain the deposit of 30% of the total price. If you cancel your booking 14 to 7 days before arrival, we will charge you 75% of the total amount, if you cancel within 7 days, leave earlier, or if you do not arrive at all, 100% of the booking value must be paid.

Your vacation can only be cancelled in writing.

Cleaning
Your apartment will be cleaned daily, towels and bed linen will be changed once a week. However, there is no daily cleaning of the kitchen.

 

Deposit
We will only consider your booking as binding once we have received your deposit of 30% of the total amount of your stay on one of our two accounts.

Here are our bank details:

Raiffeisenkasse Meran
IBAN: IT40S0813358593000304228243
BIC-SWIFT: ICRA IT RR3P0                                                                                                                                                                                                                                                                                                                                                              

Raiffeisenkasse Meran
IBAN: IT07S0813358593000304003021
BIC-SWIFT: ICRA IT RR3P0   

 

Final cleaning
The costs for the final cleaning are already included in the nightly rate – so you can enjoy your holiday completely relaxed.

 

Internet connection
Free Wi-Fi is available for you in the entire building.

 

Local tax
In addition to the nightly rate, a local tax of 1.15 euros per person and night will be charged. Children under the age of 14 are exempt.

 

Parking possibilities
The nearest car parks are the following: Algunder Kellerei, Plaza, and Terme Merano/Therme Meran.

 

Payment of the bill
You can pay the bill for your stay in advance by bank transfer or on the spot in cash (for EU citizens, a maximum amount of 2,999.00 euros is allowed), by ATM card, VISA, or Mastercard.

 

Pets
Pets are not allowed at the Kuntino Suites. Thank you for your understanding.

 

Rates
The rates are per person and night in the selected apartment. The obligatory final cleaning is already included in the accommodation rate.

 

Discounts:

(in the apartment of the parents without board)

Children between 0-2.9 years

10.00 € per night

Children between 3-5.9 years

-70%

Children between 6-13.9 years

-50%

From 14 years and adults

-20%

 

Smokers
Our apartments are non-smoking areas. We therefore ask you to smoke only outdoors.

 

Travel cancellation insurance
We recommend that you take out travel cancellation insurance.

Non-binding
request