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Cancellation conditions - Covid-19:

Due to the current and uncertain situation, we modified our cancellation policy in our guest’s favour.

In case of maintenance of the COVID-19 measures, cancellations up to 4 days before arrival are free of charge. In case of cancellation at short notice, as well as belayed arrival or premature departure, 100% of the total amount will be charged. Cancellations are only valid if sent in written form.

Should a journey not be possible due to the corona virus, a free cancellation is possible:

  • Entry ban
  • Renewed lockdown
  • Enforced, official quarantine on return home
  • Closure of hotel facilities 
  • Covid-19 test is positive

The borders are open. Check the following link for all the important information: Enter in South Tyrol

During work our employees wear mouth-and-nose protection. Throughout the building you will find opportunities to disinfect your hands.